Refund policy
Return Policy
Thank you for shopping with us! If you're not completely satisfied with your purchase, we're here to help.
Returns:
- You have 24 Hrs from the date of purchase to return an item.
- Items must be in original condition, unused, and in their original packaging.
How to Initiate a Return:
- Contact our customer service team at [Sales@thekandylicious.com].
- Provide your order number and reason for the return.
- We’ll send you a return shipping label and instructions.
Refunds:
- Refunds will be processed to the original payment method within [7-14] business days after we receive the return.
- Please note, shipping costs are non-refundable.
Exchanges:
- If you wish to exchange an item, please follow the same steps for returning, then place a new order.
Feel free to reach out if you have any questions!